I keep coming back to my favorite place in Merida. The staff even helped me find my lost barrette on my first stay. Casa Jade has everything I need - free Wi-Fi, outdoor dining area, cookware, and breakfast. Can't wait to return for my next trip!

Lovely place for discovering Merida. Near to the downtown, 10 minutes on foot. They have on-site restaurant called El Convento...

The hotel is conveniently located very close to the city center, making it easy to explore and enjoy the vibrant atmosphere of the town. the hotel offers a common terrace area where guests can relax, have a few drinks, and possibly meet other travelers.

Some guests have mentioned that the washing facilities could be improved, with only one toilet and one shower available, and limited privacy in the open bathroom area.

Great location, close to the city center and main attractions. The room was clean and comfortable. The staff was friendly and helpful.

No 24h reception and difficult to contact the owners. No table or chairs in the room, limited privacy due to thin walls.

This place was the best hostel we've stayed in, it was a great home base for exploring the area, and we really liked the comfortable bed and clean bathroom.

Great location near main square and bus station. Spacious, clean rooms with essential amenities. Friendly staff who handled incidents well. Nice rooftop terrace. Convenient bag storage and facilities for guests on day trips or with late departures.

Clean kitchen, spacious bedrooms, lovely terrace with plants and comfortable furniture. Helpful host who arranged an affordable uber and gave good local recommendations. Convenient location near city center and stores. One bathroom and toilet upstairs, clean with no smell. Fully equipped kitchen, daily breakfast with fruit. Cute dog.

The hotel is conveniently located in the center of the city, just a short walk from Plaza Grande and the ADO bus terminal. The rooftop terrace offers a nice place to relax and socialize with other travelers. Additionally, the staff is friendly and accommodating, allowing guests to shower even after checkout.

Some guests have mentioned that the cleanliness of the hotel could be improved, with complaints about dust and dirt throughout the property.

Clean, well-located space with helpful host. Organized affordable transportation and provided local recommendations. Enjoyable stay in unique surroundings.

Private room with terrace, clean and comfortable bed, close to bus terminals and city center, breakfast available.

The place was spotless and perfectly located. The unique design was mind-blowing. Oswaldo, the host, went above and beyond to help us arrange an affordable ride to the airport. His local recommendations for food and sightseeing were priceless. If you're looking for a place to stay in , this is it!

The hotel is very close to the main square and bus station, making it convenient for exploring the city center. the rooms are spacious and equipped with all the necessary amenities.

The staff at the hotel was often unavailable and not responsive, causing inconvenience during check-in and check-out.

Casa Jade - Downtown Suites is located in the heart of the city, making it convenient for travelers who want to explore the center of Merida. the hotel offers a comfortable and clean private room with a terrace, providing a relaxing space. Guests have access to a beautiful shared bathroom and can enjoy the stylish 1920s Mexican decor. the wifi is reliable, allowing guests to stay connected. the staff is friendly and accommodating, ensuring a pleasant experience.

Some guests have mentioned issues with the wifi, such as slow and unstable connection, which can be frustrating for those needing to work or stay connected.

The location of this hotel is superb, as it is very close to the city center. You can easily walk to the main plaza and other attractions in just a couple of minutes. the rooms are clean and comfortable, with cozy furnishings that make you feel at home. the bathroom facilities are well-maintained and provide everything you need. the staff is helpful and can assist with organizing transportation, like arranging an Uber for early morning airport trips.

One small downside is that the breakfast service could be improved. There were instances where the staff was not available, resulting in a delay or even missing breakfast altogether.